CRM (customer relationship management) is a powerful software solution designed to help businesses of all sizes manage their customer relationships more efficiently. While larger enterprises have the financial resources to invest in high-end CRM solutions, small businesses may need more time to consider the cost of adopting a new CRM system.
In this article, we will discuss NetSuite pricing for small businesses and offer insights into how they can get the most value for their money.
NetSuite Pricing Overview
Oracle does not provide pricing details on its website, which implies that one needs to contact a sales representative or an ERP consultant to obtain a quote based on your company’s size, requirements, industry, necessary add-ons, and customizations. If you require ongoing assistance or training, the cost would be according to that.
According to research, the basic monthly charge for the Oracle NetSuite platform is $999, with each user seat costing $99 monthly. Additionally, there is a one-time implementation cost, which means that the overall expense may be substantial and challenging for some entrepreneurs to afford. Nonetheless, contacting Oracle for a tailored quote to obtain the most precise pricing information would be prudent.
NetSuite pricing has various options, including:
- User-based pricing: This pricing model is based on the system’s number of users. NetSuite offers four user types: Employee, Partner, Customer, and Vendor. The cost per user varies depending on the user type and the features included in the package.
- Module-based pricing: This pricing model is based on the specific modules a business need. NetSuite offers modules for sales, marketing, customer service, and more. The cost of each module varies depending on the features included in the package.
- Suite-based pricing: This pricing model is based on the entire NetSuite Suite. This includes all the modules and features that NetSuite offers. The cost of the Suite-based pricing varies depending on the size of the business and the number of users accessing the system.
How to get the most of your investment made?
While NetSuite CRM can be a significant investment for small businesses, it offers many benefits that can help companies to grow and succeed. To get the most value for their money, small businesses should consider the following factors:
- Identify the specific needs of the business
Before investing in a CRM, small businesses should identify their specific needs. This can help companies choose a suitable pricing model and ensure they only pay for the needed features.
For example, suppose a business primarily needs a CRM system for sales management. In that case, they may only need to invest in the Sales module rather than the entire Suite.
To gain more insights on how to make the choices on the modules your business needs more efficiently, it’s critical to consider a dedicated ERP consultant.
- Consider the long-term benefits.
While the initial investment in a CRM solution may be significant, the long-term benefits can outweigh the cost. Small businesses can improve customer relationships, increase sales, and streamline their operations by investing in a robust CRM system. Over time, these benefits can lead to increased revenue and improved profitability.
- Explore pricing options
NetSuite pricing options for a CRM include user-based, module-based, and Suite-based pricing. Small businesses should explore these options to determine which pricing model is the most cost-effective for their needs.
For example, suppose a company only needs a CRM system for a few users. In that case, they may be better off choosing a user-based pricing model than a Suite-based one.
- Take advantage of discounts and promotions.
Oracle NetSuite also occasionally offers discounts and promotions that can help small businesses save money.
For example, companies that sign up for a long-term contract may receive a discount on their monthly subscription fee. Small companies should stay informed about these promotions and take advantage of them when available.
Apart from that, a registered official Oracle NetSuite ERP consultant also has potential pricing variations according to each project
- Consider the total cost of ownership
When evaluating the cost of CRM that NetSuite offers, small businesses should consider the total cost of ownership. This includes the subscription fee and the cost of implementation, training, and ongoing support.
Small businesses should work with a trusted NetSuite partner to ensure they fully understand the total cost of ownership before deciding.