Let’s talk about IT Automation and How It Can Help Your Company.
Very few companies anymore don’t have any kind of online presence. Even the smallest businesses frequently have websites and social media accounts. If you don’t have these fundamental elements, you’re allowing competitors to shoulder their way in front of you and steal your potential clients.
If you own a company, though, and you’re starting to have an online presence, that might be difficult for you if you’re not very tech-literate. That’s when you need to hire someone to run your IT department. IT stands for information technology, and it’s a catchall term covering all kinds of technology-related areas.
You don’t want to overwork your IT department, though. If you only have one individual who’s handling all kinds of IT tasks for you, that’s going to be tough on them.
You might wonder whether you can automate some of your company’s IT chores. Of course, you can, and we’ll talk about how you can do so in this article.
Siloed IT Infrastructure
Let’s say you’re dealing with the setup we just described. You’re a company owner, and you hired a couple of IT specialists to help you with various tasks. They want to find out more about IT automation to make their jobs easier.
They might feel a time crunch because you have them working with something called a siloed IT infrastructure. So think about it in this way.
In the past, the best and most common way for workers to handle IT tasks was to have all your online systems functioning independently from one another. That might seem a little inefficient, but that way, your IT staff, could operate each system meticulously, taking care not to make any mistakes.
They could maneuver essential data from one system to another when necessary. While this made errors a lot less likely, it also probably ate up many of your IT workers’ time. That’s why they might want to move on from the siloed format if at all possible.
How Can Your IT Workers Move to a Different Operational Model?
At this point, any IT person would probably start talking to you eagerly about automation options. Some of those indeed exist, and there are more on the market with each passing year.
The logical tool to help your business is one that is easy for your IT staff to learn how to use. They can utilize it to move from the siloed model we described to one where they can connect various systems. They can then update those systems in one central location, saving time and energy.
Middleware Solutions
There are very few viable solutions out there that will let your IT department tie every conceivable system into one comprehensive whole. That’s kind of like the Holy Grail in IT right now: a single, all-knowing motherboard style of program or tool they can use to run all of the various systems your company requires.
A middleware solution is about as close to such a thing as exists right now. Some IT specialists also call it a webhook platform. These are conduits that different companies have developed to try to achieve the goal we just described.
What you’ll need to do is meet with your IT department and talk about some of the ones that are out there. There are some that we could describe as entry-level, meaning your IT department can use them to start this integration process, and they are not too complex. Others will only work if your IT department has set up a solid API framework and a cloud-based directory platform.
You’ll want to invest in one of these solutions that seems the best fit for your business.
You’ll have to look at how much they cost and see if you can find one within your operating budget. You’ll also have to be sure that your IT staff can learn how to use it with minimal difficulty, or it’s pointless for you to spend the money on it.
Having a healthy internet presence for your business is vital, and finding a middleware solution to automate some of your IT tasks is also. Remember, if you don’t have a skilled IT crew, or even a single individual, who can handle all of your IT tasks, not even the most advanced middleware will be worth the initial financial outlay.
